![]() “Service NSW acknowledges that being notified about any possible disclosure of information can cause anguish and apologise for any distress and inconvenience you may experience due to this notification,” the email read.Ī Service NSW spokesman confirmed the incident was not a “cyber-attack” and they had notified the Information and Privacy Commission on the same day. The email advised customers they do not need to take “immediate action” however, they should “remain vigilant” to any suspicious communications or activity.Ī detailed investigation was undertaken to understand the scope of the incident and the risks arising from it, with Service NSW saying they have reason to believe it was an isolated incident. NCA NewsWire / Damian Shaw Credit: News Corp Australia Camera Icon Chief executive Greg Wells apologised to customers for any distress and inconvenience to customers. The problem was limited to the landing dashboard page and the page was taken down after 90 minutes, with the issued resolved “quickly”. The issue was isolated to customers who were logged into the website over that period potentially able to see the data of other users logged in at the same time. “The personal information was not searchable.” “You may have seen other people’s personal information, or that other people may have seen your personal information in error,” the email addressed to customers read. Supplied Credit: Supplied Camera Icon Email from Service NSW detailing the forms of data potentially exposed. Camera Icon Thousands of customers personal data could have been exposed. ![]() The privacy breach could include drivers licence, vehicle registration, childrens names or mobile numbers.
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